80 Best Customer Service Blogs and Websites in 2025

1. Adrian Swinscoe

Blog https://www.adrianswinscoe.com/ + Follow Blog
Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.MORE Email ****@adrianswinscoe.com
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2. 1to1 Media

Blog https://www.1to1media.com/ + Follow Blog
1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.MORE Email ****@1to1.com
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3. Genesys Blog

Blog https://www.genesys.com/blog + Follow Blog
Get industry news for contact centers, customer experience, artificial intelligence, employee experience, and more on the Genesys blog. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.MORE Domain Authority 64 Get Email Contact

4. The Help Scout Blog

Blog https://www.helpscout.com/blog/ + Follow Blog
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. Help Scout develops Help Desk software and customer support tools.MORE Domain Authority 71 Get Email Contact

5. Beyond Philosophy Blog

Blog https://beyondphilosophy.com/blog/ + Follow Blog
Colin Shaw founded Beyond Philosophy, LLC, in 2002 as a consultancy and training company. As pioneers in the customer experience movement, Beyond Philosophy focuses on helping organizations improve their experiences to foster customer-driven growth by identifying hidden, unmet needs.MORE Email ****@beyondphilosophy.com
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6. Sprinklr Blog

Blog https://www.sprinklr.com/blog/ + Follow Blog
Get your weekly dose of rich CX insights, thought leadership pieces, latest trends, & data-backed content to help you deliver a truly unified experience to your customers at scale. Sprinklr helps the world's biggest companies and now the most beloved teams make their customers and fans happier. Across 30 digital channels, our industry-leading AI creates insights for deeper and more real-time customer and fan experiences.MORE Email ****@sprinklr.com
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7. Joseph Michelli Blog

Blog https://www.josephmichelli.com/blog/ + Follow Blog
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.MORE Email ****@themichelliexperience.com
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8. PeopleMetrics Blog

Blog https://www.peoplemetrics.com/blog + Follow Blog
PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.MORE Email ****@peoplemetrics.com
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9. Totango Blog

Blog https://www.totango.com/blog/ + Follow Blog
With Totango's leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.MORE Email ****@totango.com
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10. Inside Customer Service - Toister Performance Solutions, Inc. Blog

Blog https://www.toistersolutions.com/blog + Follow Blog
The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 
Email ****@toistersolutions.com
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11. HubSpot » Service

Blog https://blog.hubspot.com/service + Follow Blog
HubSpot's blog is dedicated to helping transform today's customer service organization. Read HubSpot's Blog for marketing, sales, agency, and customer success content. We've created an ecosystem uniting software, education, and community to help businesses grow better every day. HubSpot is a leading CRM platform that provides software and support to help companies grow better.MORE Email ****@hubspot.com
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12. Destination CRM Magazine

Blog https://www.destinationcrm.com/Default.aspx + Follow Blog
Destination CRM is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future. Destination CRM is ideal for anyone looking to improve customer interactions across many industries.MORE Email ****@destinationCRM.com
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13. Blake Michelle Morgan

Blog https://www.blakemichellemorgan.com/articles/ + Follow Blog
Blake Morgan was called 'The Queen of CX' by Meta. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Find articles on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more.MORE Email ****@blakemichellemorgan.com
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14. CommBox Blog

Blog https://www.commbox.io/blog/ + Follow Blog
CommBox is an all-in-one customer support & messaging platform. CommBox designed to create an effective dialogue between you and your customers. This is where we will talk about our business vision, how our products are evolving, and how you can harness the power of our technology.MORE Email ****@commbox.io
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15. SupportYourApp Blog

Blog https://supportyourapp.com/blog/ + Follow Blog
Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.MORE Email ****@supportyourapp.com
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16. SQM Group Blog

Blog https://www.sqmgroup.com/resources/library/blog + Follow Blog
Your source for call center blog posts on First Call Resolution, customer service and employee experience research, and proven best practices for improving performance. SQM Group is a leading North American customer experience First Call Resolution software, research, and call center awards company and has been the market leader for the call center industry.MORE Email ****@sqmgroup.com
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17. Smart Customer Service

Blog https://www.smartcustomerservice.com/Default... + Follow Blog
SmartCustomerService.com's mission is to help organizations improve their customer service efforts. To do this, SmartCustomerService.com provides news, news analysis, and columns about the latest customer service and support strategies and technologies. Common themes include how to streamline customer service and support processes, cut costs, increase productivity, bolster revenue, and better respond to changing customer behaviors, attitudes, and expectations.MORE Email ****@destinationCRM.com
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18. The DiJulius Group Blog

Blog https://thedijuliusgroup.com/blog/ + Follow Blog
The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant.MORE Email ****@thedijuliusgroup.com
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19. ProProfs Blog

Blog https://www.proprofsdesk.com/blog/ + Follow Blog
ProProfs Help Desk blog is the best online resource for tips, best practices, guides, expert interviews & news articles about customer service.
Email ****@proprofs.com
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20. Customers That Stick - Adam Toporek Blog

Blog https://customersthatstick.com/blog/ + Follow Blog
CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Email ****@customersthatstick.com
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21. Service Quality Institute Blog

Blog https://customer-service.com/blog/ + Follow Blog
Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.MORE Domain Authority 32 Get Email Contact

22. Provide Support Blog

Blog https://www.providesupport.com/blog/ + Follow Blog
Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Email ****@providesupport.com
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23. Comm100 Blog

Blog https://www.comm100.com/blog/ + Follow Blog
Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.MORE Email ****@comm100.com
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24. Support Driven Blog

Blog https://www.supportdriven.com/blog/ + Follow Blog
Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to supporting as a career and to transforming the customer support industry.MORE Email ****@supportdriven.com
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25. Planhat Blog

Blog https://www.planhat.com/community/ + Follow Blog
Visit our blog and make sure you stay updated on everything Customer Success related. Planhat is a horizontally built customer platform where organizations manage and grow their customers, whether for Customer Success, Product-led Growth, Channel Management - or anything else.MORE Domain Authority 36 Get Email Contact

26. Interaction Metrics Blog

Blog https://interactionmetrics.com/blog/ + Follow Blog
Interaction Metrics is a Voice of the Customer listening agency staffed by expert Customer Experience Analysts. Interaction Metrics is different than other agencies and solutions because the use science to improve the customer experience. Methods include surveys, sentiment analysis, and customer service evaluations.Follow the blog to learn how to measure and improve the customer experience using scientific surveys and other kinds of rigorous customer listening.MORE Email ****@gmail.com
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27. ChurnZero Blog

Blog https://churnzero.com/blog/ + Follow Blog
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is the Customer Success Platform and partner for growing SaaS and subscription businesses.MORE Email ****@churnzero.net
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28. Hodusoft Blog

Blog https://hodusoft.com/blog/ + Follow Blog
Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
Email ****@hodusoft.com
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29. Bill Quiseng

Blog https://billquiseng.com/ + Follow Blog
This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Email ****@billquiseng.com
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30. The RingCentral Blog

Blog https://www.ringcentral.com/us/en/blog/ + Follow Blog
RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.MORE Email ****@ringcentral.com
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31. USAN

Blog https://usan.com/resources?_sft_resource_type=blog/ + Follow Blog
USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Email ****@usan.com
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32. TeamSupport Blog

Blog https://www.teamsupport.com/category/blog/ + Follow Blog
B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.MORE Email ****@teamsupport.com
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33. Kustomer Blog

Blog https://www.kustomer.com/resources/?_resource.. + Follow Blog
Explore opinions, interviews, trends & everything customer management. Find out whether you're hitting the mark when it comes to delivering efficient and effective customer experiences. Kustomer is the omnichannel customer management platform for enterprises focused on delivering standout experiences.MORE Email ****@kustomer.com
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34. Experience Investigators » Learning Center

Blog https://experienceinvestigators.com/learning-center/ + Follow Blog
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.MORE Email ****@experienceinvestigators.com
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35. Puzzel Blog

Blog https://www.puzzel.com/blog/ + Follow Blog
Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.MORE Email ****@logicalware.com
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36. Myra Golden Blog

Blog https://www.myragolden.com/blog + Follow Blog
Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Email ****@myragolden.com
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37. Kapture CX Blog

Blog https://www.kapture.cx/blog/ + Follow Blog
Covers the latest tips and tactics in sales management, sales technology, customer service software and mobile CRM application. Be first to learn about latest Kapture Mobile CRM features, News. Also includes latest business CRM trends and automation benefits by big businesses.MORE Email ****@kapturecrm.com
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38. transcosmos Europe

Blog https://trans-cosmos.eu/ + Follow Blog
Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world.
Email ****@transcosmos.co.uk
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39. CustomerThink

Blog https://customerthink.com/ + Follow Blog
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.MORE Email ****@customerthink.com
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40. MyCustomer

Blog https://www.mycustomer.com/ + Follow Blog
MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.MORE Email ****@mycustomer.com
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41. Sixteen Ventures

Blog https://sixteenventures.com/ + Follow Blog
Sixteen Ventures has driven growth across the entire customer lifecycle for more than 500 companies around the world directly, and thousands through speaking and publishing. Know more about Marketing, Customer Acquisition, & Churn Reduction Consulting for SaaS providers.MORE Email ****@sixteenventures.com
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42. Zendesk » Service

Blog https://www.zendesk.com/blog/tags/service/ + Follow Blog
When you focus on customer service and the customer experience, you can boost the health of your business. Read customer service articles here. Zendesk is a service-first CRM company that builds software designed to improve customer relationships.MORE Email ****@zendesk.com
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43. The Userlike Blog

Blog https://www.userlike.com/en/blog + Follow Blog
Userlike is one of the leading website chat solutions built for sales and support. With the Website Messenger, you can assist your customers at every stage of the buyer journey. Smart chat features help you generate more leads and increase service efficiency.MORE Email ****@userlike.com
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44. Kayako Blog

Blog https://kayako.com/blog/ + Follow Blog
Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!MORE Email ****@kayako.com
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45. Chip Bell Blog

Blog https://chipbell.com/blog/ + Follow Blog
Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Email ****@chipbell.com
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46. Return Customer - Joe Rawlinson

Blog https://returncustomer.com/ + Follow Blog
This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.MORE Email ****@returncustomer.com
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47. The Groove Blog

Blog https://blog.groovehq.com/ + Follow Blog
A SaaS Startup's Journey to $100,000 a Month. Groove is a simple tool for growing small businesses that helps your team deliver personal customer support. We built it with a minimal feature set that anyone can use, and we left out everything else. Whether we're empowering them with software or educating them with content, we always strive to be useful.MORE Email ****@groovehq.com
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48. Astute

Blog https://emplifi.io/resources/ + Follow Blog
We create intelligent software solutions to help the world's best brands enhance engagement with their customer communities by contextually blending human and artificial intelligence.
Email ****@astutesolutions.com
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49. Acquire Blog

Blog https://www.acquire.io/blog + Follow Blog
Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.MORE Email ****@gmail.com
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50. Customer Service Training Blog

Blog https://www.customer-service-training-helper... + Follow Blog
The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.
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51. Shep Hyken Blog

Blog https://hyken.com/blog/ + Follow Blog
Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.MORE Email ****@hyken.com
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52. ModSquad Blog

Blog https://modsquad.com/the-blog/ + Follow Blog
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.MORE Email ****@modsquad.com
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53. Win the Customer

Blog https://winthecustomer.com/blog/ + Follow Blog
An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Email ****@winthecustomer.com
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54. Specialty Answering Service - Customer Service Articles Blog

Blog https://www.specialtyansweringservice.net/blog/ + Follow Blog
The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Email ****@specialtyansweringservice.net
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55. The Center For Client Retention Blog

Blog https://www.tcfcr.com/blog + Follow Blog
The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Email ****@tcfcr.com
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56. Steven Van Belleghem Blog

Blog https://www.stevenvanbelleghem.com/blog/ + Follow Blog
Steven Van Belleghem is a global thought leader in the field of Customer Experience. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.MORE Email ****@vanbelleghem.biz
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57. CX Journey Blog

Blog https://cx-journey.com/blog + Follow Blog
A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Email ****@gmail.com
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58. The PhaseWare Files Blog

Blog https://www.phaseware.com/phaseware-files-blog/ + Follow Blog
Articles about Customer Support Software and how companies can benefit from an excellent software package.
Email ****@phaseware.com
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59. Customer Experience Consultancy Blog

Blog https://ijgolding.com/blog/ + Follow Blog
Keep up to date with Ian Golding's latest news, articles, and leadership thoughts as a customer experience consultant. Founded in 2012, Customer Experience Consultancy has worked with, guided, mentored, and inspired, organizations and customer experience practitioners in over 35 countries worldwide.MORE Email ****@ijgolding.com
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60. CALLCARE

Blog https://www.callcare247.com/articles/ + Follow Blog
Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
Email ****@bringdigital.co.uk
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61. Customer Service Life

Blog https://customerservicelife.com/ + Follow Blog
This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
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62. Kate Nasser - Customer Service

Blog https://katenasser.com/category/customer-serv.. + Follow Blog
Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.MORE Email ****@katenasser.com
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63. Dennis Snow Blog

Blog https://snowassociates.com/blog + Follow Blog
My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.MORE Email ****@SnowAssociates.com
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64. Customer Service - Shaun Belding Blog

Blog https://beldingtraining.com/customer-service-.. + Follow Blog
A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.MORE Email ****@beldingtraining.com
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65. Dealing With Humans

Blog http://dealingwithhumans.com/ + Follow Blog
Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began.MORE Email ****@dealingwithhumans.com
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66. Smith Co Blog

Blog https://thisiscaffeine.com/customer-experience/ + Follow Blog
Smith co helps you to create a customer experience that is consistent, and differentiated builds loyalty, and turns customers into advocates. We help you to define your purpose, translate it into a business strategy, make it meaningful for your customers and employees, and deliver measurable returns.MORE Domain Authority 35 Get Email Contact

67. Navedas Blog

Blog https://www.navedas.com/category/blog/ + Follow Blog
We are AI experts revolutionizing customer experience and transforming your back-office. Launching organizations into the future, we are Navedas, get on board! We deliver Human Assisted AI Services for Back-Office and Customer Support.MORE Email ****@navedas.com
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68. CSAT.AI Blog

Blog https://www.csat.ai/blog/ + Follow Blog
CSAT.AI's extensive resources on customer satisfaction. Focus is on QA automation, CSAT, surveys & sentiment analysis. Excellent for business leaders and customer service professionals wanting to wow with CX.MORE Email ****@navedas.com
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69. Institute of Customer Experience Kenya

Blog https://icxkenya.co.ke/our-blog-2/ + Follow Blog
ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector.
Email ****@icxkenya.co.ke
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70. CustomersFirst Academy

Blog https://customersfirstacademy.com/knowledge-l.. + Follow Blog
Ready to brush up on your skills or learn new ones? CustomersFirst Academy Blog has everything from Communication Skills, Customer Service Tips, Career Resources, to Leadership and Teamwork. CustomersFirst Academy is a global provider of online customer service training and certifications.MORE Email ****@customersfirstacademy.com
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71. Verint ForeSee

Blog https://www.verint.com/resources/?_resource_t.. + Follow Blog
Measure and improve the customer experience at every step of the journey. Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management.
Domain Authority 67 Get Email Contact

72. Customer Bliss Blog

Blog https://www.customerbliss.com/blog/ + Follow Blog
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Chief customer, experience, and marketing officers benefit from Jeanne Bliss' expert articles, featuring industry leaders, trends, and frameworks.MORE Email ****@customerbliss.com
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73. Heart of the Customer Blog

Blog https://heartofthecustomer.com/learning/custo.. + Follow Blog
Customer experience articles covering customer-focused change management, customer journey mapping, & building a CX vision by Jim Tincher and team. At Heart of the Customer, we understand that delivering remarkable value requires more than just insights and recommendations. We empower organizations to implement customer experience strategies that deliver measurable results.MORE Email ****@heartofthecustomer.com
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74. The Squawk Point - Service Improvement Blog

Blog https://www.squawkpoint.com/blog/ + Follow Blog
The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Email ****@squawkpoint.com
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75. Ron Kaufman Blog

Blog https://www.ronkaufman.com/blog/ + Follow Blog
Uplifting Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Email ****@ronkaufman.com
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