90 Best Customer Service Blogs and Websites in 2025
Customer Service Blogs
Here are 90 Best Customer Service Blogs you should follow in 2025. Subscribe in one place on FeedSpot Reader.
1. CustomerThink
Blog https://customerthink.com/ + Follow Blog
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.MORE Email ****@customerthink.com
Twitter Followers 14.5K Frequency 16 posts/week Domain Authority 68 Read Now Get Email Contact Get Influential Bloggers ContactsGet access to 250k active Bloggers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the type of bloggers you want to reach out for your marketing campaign at anuj@feedspot.com . We'll share blogger's data in an Excel or CSV format.Email us
2. The Help Scout Blog
Blog https://www.helpscout.com/blog/ + Follow Blog
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. Help Scout develops Help Desk software and customer support tools.MORE Facebook Followers 4.9KTwitter Followers 12.3K Frequency 1 post/day Domain Authority 71 Read Now Get Email Contact
3. HubSpot » Service
Blog https://blog.hubspot.com/service + Follow Blog
HubSpot's blog is dedicated to helping transform today's customer service organization. Read HubSpot's Blog for marketing, sales, agency, and customer success content. We've created an ecosystem uniting software, education, and community to help businesses grow better every day. HubSpot is a leading CRM platform that provides software and support to help companies grow better.MORE Email ****@hubspot.com
Facebook Followers 2.2MTwitter Followers 817.6KInstagram Followers 600.4K Frequency 1 post/day Domain Authority 93 Read Now Get Email Contact
4. RingCentral Blog
Blog https://www.ringcentral.com/blog/ + Follow Blog
RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.MORE Email ****@ringcentral.com
Facebook Followers 55.5KTwitter Followers 65.3K Frequency 5 posts/week Domain Authority 77 Read Now Get Email Contact
5. Genesys Blog
Blog https://www.genesys.com/blog + Follow Blog
Get industry news for contact centers, customer experience, artificial intelligence, employee experience, and more on the Genesys blog. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.MORE Facebook Followers 34.4KTwitter Followers 33.4KInstagram Followers 9.3K Frequency 3 posts/week Domain Authority 64 Read Now Get Email Contact
6. Destination CRM Magazine
Blog https://www.destinationcrm.com/Default.aspx + Follow Blog
Destination CRM is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future. Destination CRM is ideal for anyone looking to improve customer interactions across many industries.MORE Email ****@destinationCRM.com
Twitter Followers 10.9K Frequency 6 posts/day Domain Authority 62 Read Now Get Email Contact
7. Adrian Swinscoe
Blog https://www.adrianswinscoe.com/ + Follow Blog
Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.MORE Email ****@adrianswinscoe.com
Twitter Followers 8KInstagram Followers 776 Frequency 1 post/week Since Nov 2009 Domain Authority 44 Read Now Get Email Contact
8. Beyond Philosophy Blog
Blog https://beyondphilosophy.com/blog/ + Follow Blog
Colin Shaw founded Beyond Philosophy, LLC, in 2002 as a consultancy and training company. As pioneers in the customer experience movement, Beyond Philosophy focuses on helping organizations improve their experiences to foster customer-driven growth by identifying hidden, unmet needs.MORE Email ****@beyondphilosophy.com
Facebook Followers 359Twitter Followers 13.9K Frequency 2 posts/week Domain Authority 50 Read Now Get Email Contact
9. Joseph Michelli Blog
Blog https://www.josephmichelli.com/blog/ + Follow Blog
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.MORE Email ****@themichelliexperience.com
Facebook Followers 625Twitter Followers 17K Frequency 2 posts/week Domain Authority 40 Read Now Get Email Contact
10. Sprinklr Blog
Blog https://www.sprinklr.com/blog/ + Follow Blog
Get your weekly dose of rich CX insights, thought leadership pieces, latest trends, & data-backed content to help you deliver a truly unified experience to your customers at scale. Sprinklr helps the world's biggest companies and now the most beloved teams make their customers and fans happier. Across 30 digital channels, our industry-leading AI creates insights for deeper and more real-time customer and fan experiences.MORE Email ****@sprinklr.com
Facebook Followers 34.8KTwitter Followers 39.5KInstagram Followers 8.9K Frequency 9 posts/month Domain Authority 83 Read Now Get Email Contact
11. Groove HQ Blog
Blog https://www.groovehq.com/blog + Follow Blog
A SaaS Startup's Journey to $100,000 a Month. Groove is a simple tool for growing small businesses that helps your team deliver personal customer support. We built it with a minimal feature set that anyone can use, and we left out everything else. Whether we're empowering them with software or educating them with content, we always strive to be useful.MORE Email ****@groovehq.com
Facebook Followers 1Twitter Followers 571 Frequency 18 posts/month Domain Authority 62 Read Now Get Email Contact
12. 1to1 Media
Blog https://www.1to1media.com/ + Follow Blog
1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.MORE Email ****@1to1.com
Facebook Followers 1.3KTwitter Followers 6.6K Frequency 4 posts/quarter Domain Authority 54 Read Now Get Email Contact
13. Sixteen Ventures
Blog https://sixteenventures.com/ + Follow Blog
Sixteen Ventures has driven growth across the entire customer lifecycle for more than 500 companies around the world directly, and thousands through speaking and publishing. Know more about Marketing, Customer Acquisition, & Churn Reduction Consulting for SaaS providers.MORE Email ****@sixteenventures.com
Facebook Followers 1.5KTwitter Followers 3.4K Frequency 10 posts/year Domain Authority 52 Read Now Get Email Contact
14. Blake Michelle Morgan
Blog https://www.blakemichellemorgan.com/articles/ + Follow Blog
Blake Morgan was called 'The Queen of CX' by Meta. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Find articles on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more.MORE Email ****@blakemichellemorgan.com
Facebook Followers 4.6KTwitter Followers 13.9KInstagram Followers 3.6K Frequency 1 post/week Domain Authority 38 Read Now Get Email Contact
15. The Userlike Blog
Blog https://www.userlike.com/en/blog + Follow Blog
Userlike is one of the leading website chat solutions built for sales and support. With the Website Messenger, you can assist your customers at every stage of the buyer journey. Smart chat features help you generate more leads and increase service efficiency.MORE Email ****@userlike.com
Facebook Followers 1.5KTwitter Followers 5.4KInstagram Followers 521 Frequency 2 posts/month Domain Authority 55 Read Now Get Email Contact
16. Experience Investigators
Blog https://experienceinvestigators.com/resources/ + Follow Blog
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.MORE Email ****@experienceinvestigators.com
Facebook Followers 713Twitter Followers 13.3KInstagram Followers 554 Frequency 2 posts/month Domain Authority 39 Read Now Get Email Contact
17. Kate Nasser - Customer Service
Blog https://katenasser.com/category/customer-serv.. + Follow Blog
Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.MORE Email ****@katenasser.com
Facebook Followers 1.1KTwitter Followers 68.2K Frequency 1 post/quarter Domain Authority 43 Read Now Get Email Contact
18. ProProfs Blog
Blog https://www.proprofsdesk.com/blog/ + Follow Blog
ProProfs Help Desk blog is the best online resource for tips, best practices, guides, expert interviews & news articles about customer service.
Email ****@proprofs.com
Facebook Followers 24.4KTwitter Followers 5.2KInstagram Followers 283 Frequency 8 posts/quarter Since Feb 2018 Domain Authority 38 Read Now Get Email Contact
19. PeopleMetrics Blog
Blog https://www.peoplemetrics.com/blog + Follow Blog
PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.MORE Email ****@peoplemetrics.com
Facebook Followers 526Twitter Followers 2.7KInstagram Followers 253 Frequency 1 post/year Domain Authority 38 Read Now Get Email Contact
20. The DiJulius Group Blog
Blog https://thedijuliusgroup.com/blog/ + Follow Blog
The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant.MORE Email ****@thedijuliusgroup.com
Facebook Followers 3KTwitter Followers 854Instagram Followers 344 Frequency 1 post/week Since Jan 2013 Domain Authority 39 Read Now Get Email Contact
21. Return Customer - Joe Rawlinson
Blog https://returncustomer.com/ + Follow Blog
This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.MORE Email ****@returncustomer.com
Twitter Followers 868 Frequency 2 posts/quarter Domain Authority 40 Read Now Get Email Contact
22. SQM Group Blog
Blog https://www.sqmgroup.com/resources/library/blog + Follow Blog
Your source for call center blog posts on First Call Resolution, customer service and employee experience research, and proven best practices for improving performance. SQM Group is a leading North American customer experience First Call Resolution software, research, and call center awards company and has been the market leader for the call center industry.MORE Email ****@sqmgroup.com
Facebook Followers 375Twitter Followers 1.9KInstagram Followers 163 Frequency 3 posts/month Domain Authority 34 Read Now Get Email Contact
23. Totango Blog
Blog https://blog.totango.com/ + Follow Blog
With Totango's leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.MORE Email ****@totango.com
Facebook Followers 4.2KTwitter Followers 7.8K Frequency 4 posts/quarter Domain Authority 52 Read Now Get Email Contact
24. Smart Customer Service
Blog https://www.smartcustomerservice.com/Default... + Follow Blog
SmartCustomerService.com's mission is to help organizations improve their customer service efforts. To do this, SmartCustomerService.com provides news, news analysis, and columns about the latest customer service and support strategies and technologies. Common themes include how to streamline customer service and support processes, cut costs, increase productivity, bolster revenue, and better respond to changing customer behaviors, attitudes, and expectations.MORE Email ****@destinationCRM.com
Facebook Followers 1.6KTwitter Followers 959 Frequency 3 posts/month Domain Authority 40 Read Now Get Email Contact
25. The Customer Service Blog
Blog https://www.thecustomerserviceblog.uk/ + Follow Blog
Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.MORE Email ****@live.com
Twitter Followers 746 Frequency 1 post/month Since Jun 2016 Domain Authority 7 Read Now Get Email Contact
26. Inside Customer Service - Toister Performance Solutions, Inc. Blog
Blog https://www.toistersolutions.com/blog + Follow Blog
The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential.
Email ****@toistersolutions.com
Twitter Followers 7.1K Frequency 1 post/week Since Dec 2007 Domain Authority 44 Read Now Get Email Contact
27. Bill Quiseng
Blog https://billquiseng.com/ + Follow Blog
This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Email ****@billquiseng.com
Facebook Followers 18.1KTwitter Followers 25.9KInstagram Followers 279 Frequency 1 post/month Domain Authority 31 Read Now Get Email Contact
28. ChurnZero Blog
Blog https://churnzero.com/blog/ + Follow Blog
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is the Customer Success Platform and partner for growing SaaS and subscription businesses.MORE Email ****@churnzero.net
Facebook Followers 282Twitter Followers 1.8K Frequency 1 post/week Domain Authority 27 Read Now Get Email Contact
29. Comm100 Blog
Blog https://www.comm100.com/blog/ + Follow Blog
Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.MORE Email ****@comm100.com
Facebook Followers 11.4KTwitter Followers 5.1K Frequency 1 post/quarter Domain Authority 63 Read Now Get Email Contact
30. CommBox Blog
Blog https://www.commbox.io/blog/ + Follow Blog
CommBox is an all-in-one customer support & messaging platform. CommBox designed to create an effective dialogue between you and your customers. This is where we will talk about our business vision, how our products are evolving, and how you can harness the power of our technology.MORE Email ****@commbox.io
Facebook Followers 19.8KTwitter Followers 332Instagram Followers 1.8K Frequency 9 posts/quarter Since Sep 2019 Domain Authority 27 Read Now Get Email Contact
31. Customer Service Life
Blog https://customerservicelife.com/ + Follow Blog
This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Facebook Followers 407Twitter Followers 4K Frequency 1 post/quarter Domain Authority 40 Read Now Get Email Contact
32. Provide Support Blog
Blog https://www.providesupport.com/blog/ + Follow Blog
Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Email ****@providesupport.com
Facebook Followers 13.6KTwitter Followers 3.8K Frequency 4 posts/year Since Jan 2012 Domain Authority 77 Read Now Get Email Contact
33. Interaction Metrics Blog
Blog https://interactionmetrics.com/blog/ + Follow Blog
Interaction Metrics is a Voice of the Customer listening agency staffed by expert Customer Experience Analysts. Interaction Metrics is different than other agencies and solutions because the use science to improve the customer experience. Methods include surveys, sentiment analysis, and customer service evaluations.Follow the blog to learn how to measure and improve the customer experience using scientific surveys and other kinds of rigorous customer listening.MORE Email ****@gmail.com
Twitter Followers 785 Frequency 2 posts/month Domain Authority 28 Read Now Get Email Contact
34. SupportYourApp Blog
Blog https://supportyourapp.com/blog/ + Follow Blog
Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.MORE Email ****@supportyourapp.com
Facebook Followers 3.4KTwitter Followers 397Instagram Followers 3.1K Frequency 1 post/month Since Sep 2014 Domain Authority 36 Read Now Get Email Contact
35. Support Driven Blog
Blog https://www.supportdriven.com/blog/ + Follow Blog
Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to supporting as a career and to transforming the customer support industry.MORE Email ****@supportdriven.com
Twitter Followers 1.6K Frequency 13 posts/year Domain Authority 40 Read Now Get Email Contact
36. Kustomer Blog
Blog https://www.kustomer.com/blog/ + Follow Blog
Explore opinions, interviews, trends & everything customer management. Find out whether you're hitting the mark when it comes to delivering efficient and effective customer experiences. Kustomer is the omnichannel customer management platform for enterprises focused on delivering standout experiences.MORE Email ****@kustomer.com
Facebook Followers 5Twitter Followers 2.2KInstagram Followers 452 Frequency 2 posts/month Domain Authority 45 Read Now Get Email Contact
37. CALLCARE
Blog https://www.callcare247.com/articles/ + Follow Blog
Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
Email ****@bringdigital.co.uk
Twitter Followers 878 Frequency 8 posts/quarter Domain Authority 32 Read Now Get Email Contact
38. USAN - Omni-Channel and Contact Center Customer Engagement Resources
Blog https://www.usan.com/resources/?_sft_resource.. + Follow Blog
USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Email ****@usan.com
Twitter Followers 423 Frequency 1 post/day Domain Authority 34 Read Now Get Email Contact
39. Hodusoft Blog
Blog https://hodusoft.com/blog/ + Follow Blog
Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
Email ****@hodusoft.com
Facebook Followers 2.8KTwitter Followers 1.1KInstagram Followers 333 Frequency 1 post/week Domain Authority 32 Read Now Get Email Contact
40. Heart of the Customer Blog
Blog https://heartofthecustomer.com/customer-exper.. + Follow Blog
Customer experience articles covering customer-focused change management, customer journey mapping, & building a CX vision by Jim Tincher and team. At Heart of the Customer, we understand that delivering remarkable value requires more than just insights and recommendations. We empower organizations to implement customer experience strategies that deliver measurable results.MORE Email ****@heartofthecustomer.com
Twitter Followers 269Instagram Followers 648 Frequency 3 posts/quarter Domain Authority 40 Read Now Get Email Contact
41. Service Quality Institute Blog
Blog https://customer-service.com/blog/ + Follow Blog
Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.MORE Facebook Followers 873 Frequency 2 posts/quarter Domain Authority 32 Read Now Get Email Contact
42. Shep Hyken Blog
Blog https://hyken.com/blog/ + Follow Blog
Shep's blog is the ultimate CX resource for leaders striving to keep up with the latest news in CX and customer service research. His podcast, Amazing Business Radio, features interviews with leading business professionals and other customer experience experts.MORE Email ****@hyken.com
Facebook Followers 7.3KTwitter Followers 109.4K Since Feb 2006 Domain Authority 52 Read Now Get Email Contact
43. Fonolo Blog
Blog https://fonolo.com/blog/ + Follow Blog
Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.MORE Email ****@fonolo.com
Facebook Followers 34Twitter Followers 5KInstagram Followers 58 Frequency 11 posts/year Since Mar 2010 Domain Authority 51 Read Now Get Email Contact
44. CX Journey Blog
Blog https://cx-journey.com/blog + Follow Blog
A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Email ****@gmail.com
Facebook Followers 227Twitter Followers 13.7K Domain Authority 43 Read Now Get Email Contact
45. Win the Customer
Blog https://winthecustomer.com/blog/ + Follow Blog
Winning Customers with technology by transforming the service experience. An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.MORE Email ****@winthecustomer.com
Twitter Followers 22.4K Since Sep 2009 Domain Authority 37 Read Now Get Email Contact
46. Zendesk » Service
Blog https://www.zendesk.com/blog/tags/service/ + Follow Blog
When you focus on customer service and the customer experience, you can boost the health of your business. Read customer service articles here. Zendesk is a service-first CRM company that builds software designed to improve customer relationships.MORE Email ****@zendesk.com
Facebook Followers 167.9KTwitter Followers 106.8KInstagram Followers 46.3K Domain Authority 93 Read Now Get Email Contact
47. Customer Bliss Blog
Blog https://www.customerbliss.com/blog/ + Follow Blog
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Chief customer, experience, and marketing officers benefit from Jeanne Bliss' expert articles, featuring industry leaders, trends, and frameworks.MORE Email ****@customerbliss.com
Twitter Followers 24.3K Domain Authority 46 Read Now Get Email Contact
48. CSAT.AI Blog
Blog https://www.csat.ai/blog/ + Follow Blog
CSAT.AI's extensive resources on customer satisfaction. Focus is on QA automation, CSAT, surveys & sentiment analysis. Excellent for business leaders and customer service professionals wanting to wow with CX.MORE Email ****@navedas.com
Facebook Followers 185Twitter Followers 394Instagram Followers 1.8K Frequency 1 post/quarter Domain Authority 15 Read Now Get Email Contact
49. MyCustomer
Blog https://www.mycustomer.com/ + Follow Blog
MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.MORE Email ****@mycustomer.com
Facebook Followers 2.1KTwitter Followers 13.4K Frequency 29 posts/year Domain Authority 64 Read Now Get Email Contact
50. The Squawk Point - Service Improvement
Blog https://www.squawkpoint.com/ + Follow Blog
The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Email ****@squawkpoint.com
Facebook Followers 70Twitter Followers 20.6K Frequency 7 posts/year Domain Authority 37 Read Now Get Email Contact
51. Chip Bell Blog
Blog https://chipbell.com/blog/ + Follow Blog
Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Email ****@chipbell.com
Facebook Followers 768Twitter Followers 20.5K Domain Authority 41 Read Now Get Email Contact
52. Conversocial Blog
Blog https://www.conversocial.com/blog + Follow Blog
Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.MORE Email ****@conversocial.com
Facebook Followers 6.3KTwitter Followers 18.5KInstagram Followers 695 Domain Authority 59 Read Now Get Email Contact
53. Kayako Blog
Blog https://kayako.com/blog/ + Follow Blog
Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!MORE Email ****@kayako.com
Facebook Followers 10.6KTwitter Followers 10K Since May 2015 Domain Authority 71 Read Now Get Email Contact
54. Steven Van Belleghem Blog
Blog https://www.stevenvanbelleghem.com/blog/ + Follow Blog
Steven Van Belleghem is a global thought leader in the field of Customer Experience. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.MORE Email ****@vanbelleghem.biz
Twitter Followers 39.4K Frequency 5 posts/year Domain Authority 44 Read Now Get Email Contact
55. Uplifting Service Blog
Blog https://www.upliftingservice.com/blog + Follow Blog
Uplifting Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Email ****@ronkaufman.com
Facebook Followers 7.3KTwitter Followers 3.7K Domain Authority 36 Read Now Get Email Contact
56. Customers That Stick - Adam Toporek Blog
Blog https://customersthatstick.com/blog/ + Follow Blog
CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Email ****@customersthatstick.com
Facebook Followers 1.7KTwitter Followers 15.1K Domain Authority 46 Read Now Get Email Contact
57. Myra Golden - Customer Service Training & eLearning
Blog https://www.myragolden.com/ + Follow Blog
Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Email ****@myragolden.com
Twitter Followers 9.9K Domain Authority 35 Read Now Get Email Contact
58. The Taylor Reach Group Inc. Blog
Blog https://thetaylorreachgroup.com/blog/ + Follow Blog
New, views and shareable items on customer experience, call centers, contact centers and customer service
Email ****@thetaylorreachgroup.com
Facebook Followers 28Twitter Followers 1K Domain Authority 34 Read Now Get Email Contact
59. Acquire Blog
Blog https://acquire.io/blog + Follow Blog
Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.MORE Email ****@gmail.com
Facebook Followers 580Twitter Followers 1.7K Domain Authority 48 Read Now Get Email Contact
60. Astute
Blog https://emplifi.io/resources + Follow Blog
We create intelligent software solutions to help the world's best brands enhance engagement with their customer communities by contextually blending human and artificial intelligence.
Email ****@astutesolutions.com
Facebook Followers 1.5KTwitter Followers 2.2K Since May 2013 Domain Authority 73 Read Now Get Email Contact
61. Customer Experience Consultancy Blog
Blog https://ijgolding.com/blog/ + Follow Blog
Keep up to date with Ian Golding's latest news, articles, and leadership thoughts as a customer experience consultant. Founded in 2012, Customer Experience Consultancy has worked with, guided, mentored, and inspired, organizations and customer experience practitioners in over 35 countries worldwide.MORE Email ****@ijgolding.com
Facebook Followers 271Twitter Followers 6.7K Domain Authority 34 Read Now Get Email Contact
62. Specialty Answering Service - Customer Service Articles Blog
Blog https://www.specialtyansweringservice.net/blog/ + Follow Blog
The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Email ****@specialtyansweringservice.net
Facebook Followers 3.9KTwitter Followers 3.4K Frequency 1 post/year Domain Authority 36 Read Now Get Email Contact
63. ModSquad Blog
Blog https://modsquad.com/the-blog + Follow Blog
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.MORE Email ****@modsquad.com
Facebook Followers 4.1KTwitter Followers 3.2KInstagram Followers 2.3K Domain Authority 51 Read Now Get Email Contact
64. ClearAction Continuum Blog
Blog https://clearaction.com/customer-experience-s.. + Follow Blog
Customer Experience Blog for CS, CX, EX & Marketing. As stewards of customer insights, discover how to influence company-wide alignment to evolving customer expectations. We empower organizations to sustain profitable business growth by centering on customers.MORE Email ****@clearaction.com
Facebook Followers 441Twitter Followers 7.4K Frequency 1 post/quarter Domain Authority 35 Read Now Get Email Contact
65. The Center For Client Retention Blog
Blog https://www.tcfcr.com/blog + Follow Blog
The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Email ****@tcfcr.com
Facebook Followers 141Twitter Followers 2.8KInstagram Followers 65 Domain Authority 34 Read Now Get Email Contact
66. Customer Service - Shaun Belding Blog
Blog https://beldingtraining.com/customer-service-.. + Follow Blog
A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.MORE Email ****@beldingtraining.com
Facebook Followers 480Twitter Followers 5.8K Domain Authority 20 Read Now Get Email Contact
67. Playvox Blog
Blog https://www.playvox.com/blog/ + Follow Blog
At Playvox, we know that exceptional employee engagement produces extraordinary customer experiences, and we love creating software that helps our customers unlock their full potential in every employee and interaction. We're on a mission to build software and relationships that power operational excellence in service teams globally.MORE Email ****@playvox.com
Facebook Followers 863Twitter Followers 1.7KInstagram Followers 1.7K Frequency 16 posts/year Domain Authority 39 Read Now Get Email Contact
68. Teresa Allen Blog
Blog https://www.allenspeaks.com/get-common-sense-.. + Follow Blog
Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs.
Email ****@AllenSpeaks.com
Facebook Followers 275Twitter Followers 2.7K Frequency 1 post/year Domain Authority 26 Read Now Get Email Contact
69. TeamSupport - Customer Support Blog
Blog https://www.teamsupport.com/blog + Follow Blog
B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.MORE Email ****@teamsupport.com
Facebook Followers 16.5KTwitter Followers 15.1K Frequency 30 posts/year Since Jan 2012 Domain Authority 48 Read Now Get Email Contact
70. The PhaseWare Files Blog
Blog https://www.phaseware.com/phaseware-files-blog/ + Follow Blog
Articles about Customer Support Software and how companies can benefit from an excellent software package.
Email ****@phaseware.com
Facebook Followers 101Twitter Followers 762 Domain Authority 33 Read Now Get Email Contact
71. Dennis Snow Blog
Blog https://snowassociates.com/blog + Follow Blog
My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.MORE Email ****@SnowAssociates.com
Facebook Followers 651Twitter Followers 1.7K Domain Authority 32 Read Now Get Email Contact
72. Planhat Blog
Blog https://www.planhat.com/community/ + Follow Blog
Visit our blog and make sure you stay updated on everything Customer Success related. Planhat is a horizontally built customer platform where organizations manage and grow their customers, whether for Customer Success, Product-led Growth, Channel Management - or anything else.MORE Twitter Followers 937 Frequency 29 posts/year Domain Authority 36 Read Now Get Email Contact
73. Verint ForeSee
Blog https://www.verint.com/resources/?_resource_t.. + Follow Blog
Measure and improve the customer experience at every step of the journey. Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management.
Domain Authority 67 Read Now Get Email Contact
74. The Contact Company
Blog https://thecontactcompany.co.uk/news/ + Follow Blog
Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes.
Email ****@tcc.co.uk
Facebook Followers 767Twitter Followers 1K Frequency 4 posts/quarter Domain Authority 35 Read Now Get Email Contact
75. Customer Service Training Blog
Blog https://www.customer-service-training-helper... + Follow Blog
The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.
Domain Authority 22 Read Now Get Email Contact
Customer Service Bloggers
Blogger Name | Designation | Blog Link | Twitter Handle | Twitter Follower | LinkedIn Profile | |
---|---|---|---|---|---|---|
Bob Fernekees | Publisher | destinationcrm.com/Default.aspx | @bobfern | 231 | ||
Leonard Klie | Editor | destinationcrm.com/Default.aspx | ||||
Chris Cronis | Managing Editor | destinationcrm.com/Default.aspx | ||||
Adrian Swinscoe | Author | adrianswinscoe.com | @adrianswinscoe | 8.1K | https://www.linkedin.com/in/adrianswinscoe/ | |
Joseph Michelli | Author | josephmichelli.com/blog | @josephmichelli | https://www.linkedin.com/in/josephmichelli/ | ||
Judith Aquino | Senior Editor | 1to1media.com | @judithaquino | 2.1K | https://www.linkedin.com/in/judithaquino/ | |
Elizabeth Glagowski | Editor-in-chief | 1to1media.com | ||||
Blake Morgan | Author | blakemichellemorgan.com/articles | @blakemichellem | 13.8K | https://www.linkedin.com/in/blakemichellemorgan/ | |
Jeannie Walters | Author | experienceinvestigators.com/resources | @jeanniecw | 13.6K | ||
Darren Bugg | Author & Founder | thecustomerserviceblog.uk | @darrenbugg | 79 | ||
Daria | Author | supportyourapp.com/blog | ||||
Jeanne Bliss | Author | customerbliss.com/blog | @jeannebliss | 25K | https://www.linkedin.com/in/jeannebliss/ | |
Mycustomer | Editorial Inquiries | mycustomer.com | ||||
Neil Davey | Managing Editor | mycustomer.com | @neilcdavey | 4.5K | ||
Paul Laughlin | Columnist | mycustomer.com | @laughlinpaul | 1.6K | https://www.linkedin.com/in/paullaughlin/ | |
Steven Van Belleghem | Author | stevenvanbelleghem.com/blog | @stevenvbe | 40.2K | https://www.linkedin.com/in/stevenvanbelleghem/ | |
Ian Golding | Author | ijgolding.com/blog | @ijgolding | 6.9K | https://www.linkedin.com/in/iangolding/ | |
Lynn Hunsaker | Author | clearaction.com/customer-experience-strategy-blog-archives | @clearaction | 7.5K | ||
shephyken | Contributor | hyken.com | ||||
Andy Cheng | Contributor | ringcentral.com | ||||
Jenny Dempsey | Contributor | customerthink.com | ||||
Chrissy Kapralos | Contributor | fonolo.com | ||||
Jenny Dempsey | Contributor | customerservicelife.com | ||||
Emily Nesterick | Contributor | churnzero.com | ||||
Ashesh Shah | Contributor | customerthink.com | ||||
Adrian Swinscoe | Contributor | customerthink.com | ||||
Dhaval Sarvaiya | Contributor | customerthink.com | ||||
Veronica Yao | Contributor | fonolo.com | ||||
Jared Cornell | Contributor | proprofsdesk.com | ||||
Gayathri Krishnamurthy | Contributor | ringcentral.com | ||||
Stephen Stewart | Contributor | ringcentral.com | ||||
Jeff Toister | Contributor | toistersolutions.com | ||||
Sonia Sache | Contributor | supportdriven.com | ||||
Leslie O'flahavan | Contributor | playvox.com | ||||
Rhysfisher | Contributor | mycustomer.com | ||||
Rakshit Hirapara | Contributor | hodusoft.com | ||||
Justin Sheil | Contributor | kustomer.com | ||||
Content Marketing Manager | Contributor | kustomer.com | ||||
Kustomer | Contributor | kustomer.com | ||||
Tadas Labudis | Contributor | playvox.com | ||||
Zane Vanderberg | Contributor | teamsupport.com | ||||
Zel Angeles | Contributor | hyken.com | ||||
Tori Dudys | Contributor | fonolo.com | ||||
Jess Pischel | Contributor | thedijuliusgroup.com | ||||
Abby Hyde | Contributor | ringcentral.com | ||||
Kate Rogerson | Contributor | comm100.com | ||||
John Dijulius | Contributor | thedijuliusgroup.com | ||||
Steph Lundberg | Contributor | helpscout.com | ||||
Mia Jacobs | Contributor | totango.com | ||||
Kiah Gutowski | Contributor | experienceinvestigators.com |